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Understanding tokens and giving feedback

Learn how Ko uses tokens and how your feedback helps improve responses

Written by Imrith Sangha
Updated over 2 weeks ago

How tokens work

Ko uses tokens to process your questions. To check your token usage, hover over the donut chart in the top right corner of the Ko panel — it shows as a percentage (e.g., "0% tokens used").

How limits compare across plans

  • Free — a base allowance to explore Ko and get a feel for the product

  • Pro — 4× the allowance of Free, suited to analysts using Ko regularly alongside their work

  • Business and Enterprise — 40× the allowance of Free (10× Pro), designed for teams with high-frequency usage

What affects how much a query costs

Not all queries are equal. Longer, more complex questions draw more from your allowance than simple ones. Conversation length also matters — the longer a Ko conversation runs, the more each follow-up query costs, so starting a fresh conversation for a new topic is the most efficient use of your allowance.

What happens when you hit your limit

You'll see a message in the Terminal letting you know your allowance has been reached. Limits reset daily and weekly.

Need more capacity?

If you're regularly hitting your limit, a higher plan is likely the right fit. Get in touch to talk through your options.

Giving feedback on responses

After each Ko response, you'll see feedback options:

  • Thumbs up — The response was helpful and accurate

  • Thumbs down — The response wasn't quite right or could be improved

Your feedback helps us improve

If a response isn't quite right, try rephrasing your question or being more specific about the market or time period. Still not getting what you need? Use the thumbs down — Ko is still learning, and your feedback helps us make it better.

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