Each add-on purchased is assigned as a seat to a specific team member. This guide explains how add-on seats work and how to manage them.
How add-on seats work
Each add-on is assigned per user – Seats are linked to individual team members
Seats are limited – You can only assign as many seats as you've purchased
Admins can manage seats – Only account admins can add, reassign, or remove seats
Viewing & changing add-on seats
You need to have Admin access to view or make changes to add-on seats - read more on user roles or adding a team member.
Admins can navigate to your Teammates page in Settings
Add-ons will be listed next to the team member's name
Click on the team member whose permissions you want to change
Click on the pencil icon under the Add-ons section to edit the team member's assignments
Under the Add-ons section, all add-ons under the account subscription will be listed with the number of seats available in each add-on
If the user has been assigned an add-on, the toggle next to the add-on will be on
To add a user to an add-on, check there are enough available seats. Activate the toggle
If an add-on has no remaining seats, the toggle is greyed out. Remove another user from this add-on to have a free seat available
Need help?
If you have any questions about our add-ons, view our pricing or chat to the team.